Privacy Policy

Last updated: [date]

This policy explains how BG Designers UK collects and uses your personal information when you visit bgdesignersuk.com or buy from us. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

[Legal business name], trading as BG Designers UK, is the data controller for your personal information. You can contact us at [your email address]. [Add your ICO registration number here if you have one.]

2. What information we collect

• Order details: your name, billing and delivery address, email address, phone number and the items you buy.
• Account details: if you create an account, your login details and order history.
• Payment: payments are handled by our payment providers ([e.g. Stripe, PayPal]). We do not store your full card details.
• Messages: anything you send us by email or social media.
• Website use: technical information such as your IP address, browser and pages visited, collected through cookies.

3. How we use your information

• To process, deliver and support your order (to carry out our contract with you).
• To reply to your questions (our legitimate interests).
• To keep records for tax and accounting (legal obligation).
• To send marketing emails, only if you have agreed to receive them (consent). You can unsubscribe at any time.
• To keep our website secure and working properly (our legitimate interests).

4. Who we share it with

We only share your information with trusted providers who help us run our business, such as our website host, payment providers and delivery couriers. [List them here, for example: Hostinger (hosting), Stripe (payments), Royal Mail (delivery).] We never sell your personal information.

5. How long we keep it

We keep order records for as long as needed for tax and legal purposes (usually six years). [Add any other retention periods, for example for marketing lists.]

6. Cookies

Our website uses cookies that are needed for the shop to work, such as keeping items in your basket. [If you use analytics or marketing cookies, describe them here and explain how visitors can manage their choices.]

7. Your rights

You have the right to access, correct or delete your personal information, to object to or restrict how we use it, and to ask for a copy to be transferred. To use any of these rights, contact us at [your email address].

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.